FREQUENTLY ASKED QUESTIONS

4 REASONS

WHY YOU NEED TO START WEARING SCRUNCHIES

1. Scrunchies Are Good for Your Hair. They won’t cause breakage.

he layer of fabric around the elastic band means that your hair won’t get tangled and knotted with a scrunchie. I have used good hair ties and no matter what they always pull my hair out.

2. Scrunchies are Fashionable and Stylish.

Scrunchies are a true accessory. With all the fun patterns and fabrics, you can change up your look so easily by switching them out. I love all the different patterns and textures that are available now.

They make a statement and depending on the pattern you choose can really dress up an outfit! Just like handbags and shoes they can really add to a look.

3. Scrunchies Are So Much Prettier Than A Hair Tie.

A hair tie just isn’t very noticeable and blends in with your hair. Scrunchies makes a statement… AND wearing them on your wrist is like wearing a bracelet because they are so pretty!!

4. They Just Feel Good.

Scrunchies won’t give you headaches because they don’t pull your hair tight. You can leave the scrunchie loose enough to hold your hair, but not pull it so tight that it makes you uncomfortable.

1. PLACING AN ORDER

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order – do so by going to the cart and clicking “checkout”. Follow the instructions by providing us with delivery information and select payment method the for your Firqy goods – we will ship your package within 4-10 business days.

2. CAN I CANCEL MY ORDER?

Kindly note that as our team works hard to get your order ready to ship as soon as possible, we may not be able to cancel your order upon request.
If your order has not yet been fulfilled, it can be fully refunded. Please contact us at info@firqy.com with your order number and we can take care of it for you!
Your order cannot be refunded if it has already been fulfilled.

3. WHERE DO YOU SHIP?

Shipping destinations:

  • We ship worldwide!
  • Shipping time might vary depending on location, shipment method and other factors.
  • Shipping options will be shown at checkout.
4. MY SCRUNCHIE LOOKS A BIT DIFFERENT FROM THE PICTURES

We try our absolute best to keep our pictures on our website and social media as accurate as possible. However, scrunchie colours can vary slightly in different lighting!

5. Return/Refund

Please take note: As all of our products are handmade and a lot of time and effort is put into creating your Firqy accessories, We follow a NO refund, NO cancellation policy in any whatsoever situation.

If, in case any product is missing it will be sent immediately Only if you sent us a COMPLETE unboxing video ( from the very start until showcasing the products you received and the one’s you didn’t) with a 360-degree view making the tracking Id and address page completely visible before opening the seal of the package/courier bag.

6. What is a scrunchie used for?

A scrunchie (or scrunchy) is a fabric covered elastic hair tie used to fasten short to medium to long hair types. Large, elaborate styles and diminutive, unassuming forms are available in many different colors, fabrics, and designs.

7. Are scrunchies good for your hair?

Scrunchies Are Good for Your Hair. They won’t cause breakage. The layer of fabric around the elastic band means that your hair won’t get tangled and knotted with a scrunchie.

8. Which type of scrunchie is best?

SSilk is a great variant and fabric for scrunchies as it has ample benefits to offer for your hair. Since silk is a natural fiber, it is loaded with natural protein Sericin and 18 essential amino acids which are great for the health of the hair..

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